about us

Muster Point

MusterPoint is a fully integrated social media monitoring and management software platform that enables organisations to work collaboratively.

MusterPoint founder Christine Townsend has a background in crisis communication and police operational response. As a result of her work in digital engagement for police and the emergency services she created MusterPoint to meet the needs of organisations who regularly interact with the public but need extra audit and accountability function without the restriction of high costs.

The MusterPoint team is based in the UK with representatives in the US and Australia and Europe. Each UK team member has SC clearance and has a combined thirty years experience in working in the public sector and emergency services.

Christine Townsend MusterPoint

Christine Townsend MusterPoint

Christine Townsend

Founder and CEO

Christine has worked in police communications for ten years and has worked at Kent Police, Sussex Police and City of London Police. She has also provided training and advice in digital engagement to Surrey and Hampshire Police. Christine is also a Roads Policing Special Constable and has been volunteering as a police officer for ten years. She has also spent time as a resourcer and call handler in a police contact centre.

Christine is passionate about digital engagement and enabling the public to have a greater understanding of the emergency services and public sector through transparency and open data.

She has worked on the media handling of a number of high profile jobs including the Queen’s Diamond Jubilee, Libor and the funeral of Baroness Thatcher. More recently, she has worked in media management in a number of Central Government departments.

Following on from her experiences of managing social media the London Riots, she wanted to set up a software platform that was suited to the emergency services and public sector. MusterPoint was created three years ago and has since received start up funding to enable further growth and development.
Contact Christine
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